{"id":6394,"date":"2023-07-03T15:32:48","date_gmt":"2023-07-03T13:32:48","guid":{"rendered":"https:\/\/neo-suite.laolaweb.com\/reseni\/aplikace\/software-pro-spravu-sluzeb-v-terenu\/"},"modified":"2025-10-09T08:09:38","modified_gmt":"2025-10-09T06:09:38","slug":"software-pro-spravu-sluzeb-v-terenu","status":"publish","type":"page","link":"https:\/\/neo-suite.laolaweb.com\/cs\/reseni\/aplikace\/software-pro-spravu-sluzeb-v-terenu\/","title":{"rendered":"Software pro spr\u00e1vu slu\u017eeb v ter\u00e9nu"},"content":{"rendered":"

\u0158e\u0161en\u00ed slu\u017eeb v ter\u00e9nu nab\u00edz\u00ed v\u00fdhody v\u0161ude tam, kde se pl\u00e1nuj\u00ed technick\u00e9 zdroje, kde je nutn\u00e9 p\u0159i technick\u00e9m zpracov\u00e1n\u00ed tr\u00e1vit \u010das na cest\u00e1ch a kde je nutn\u00e9 slu\u017eby dokumentovat. Jedn\u00e1 se o odv\u011btv\u00ed, jako je stroj\u00edrenstv\u00ed, dopravn\u00ed a komun\u00e1ln\u00ed podniky, v\u00fdrobci zdravotnick\u00fdch za\u0159\u00edzen\u00ed, v\u00fdrobci topn\u00fdch, klimatiza\u010dn\u00edch a ventila\u010dn\u00edch za\u0159\u00edzen\u00ed, v\u00fdrobci zem\u011bd\u011blsk\u00fdch stroj\u016f a speci\u00e1ln\u00edch vozidel, v\u00fdrobci dom\u00e1c\u00edch spot\u0159ebi\u010d\u016f a poskytovatel\u00e9 \u010dist\u011b servisn\u00edch slu\u017eeb. Vyu\u017eit\u00ed softwaru pro \u0159\u00edzen\u00ed slu\u017eeb v ter\u00e9nu m\u00e1 smysl a je u\u017eite\u010dn\u00e9 tak\u00e9 pro spole\u010dnosti ve stavebnictv\u00ed, ve spr\u00e1v\u011b budov a nemovitost\u00ed a v chemick\u00e9m a farmaceutick\u00e9m odv\u011btv\u00ed<\/a>.<\/p>\n <\/div>\n <\/div>\n\n Procesy z\u00e1kaznick\u00e9ho servisu byly d\u0159\u00edve mapov\u00e1ny pro ka\u017edou zemi zvl\u00e1\u0161\u0165. N\u011bmeck\u00e1 pobo\u010dka pracuje s Microsoft Dynamics CRM, zat\u00edmco \u0161v\u00fdcarsk\u00e1 pobo\u010dka pl\u00e1nuje objedn\u00e1vky pomoc\u00ed Excelu. V d\u016fsledku toho mohl proces a\u017e po fakturaci trvat t\u00fddny. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n 100 prodejn\u00edch m\u00edst po cel\u00e9m sv\u011bt\u011b, v\u00edce ne\u017e 800 servisn\u00edch technik\u016f rozm\u00edst\u011bn\u00fdch po cel\u00e9m sv\u011bt\u011b a mnohokr\u00e1t prodan\u00e9 produkty. To vede ke slo\u017eit\u00e9 servisn\u00ed struktu\u0159e. S pomoc\u00ed komplexn\u00edho z\u00e1kaznick\u00e9ho servisu v\u0161ak spole\u010dnost H\u00f6rmann dok\u00e1\u017ee bez probl\u00e9m\u016f vyhov\u011bt po\u017eadavk\u016fm. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Spole\u010dnost FairNetz GmbH hledala \u0159e\u0161en\u00ed pro \u0159\u00edzen\u00ed pracovn\u00ed s\u00edly pro pl\u00e1nov\u00e1n\u00ed zam\u011bstnanc\u016f. NEO Mobile nab\u00edz\u00ed snadn\u00e9 ovl\u00e1d\u00e1n\u00ed a rychlou synchronizaci. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n M\u00edsto Excelu nyn\u00ed mana\u017ee\u0159i oblast\u00ed ve spole\u010dnosti DB Station&Service AG pou\u017e\u00edvaj\u00ed inteligentn\u00ed n\u00e1stroj pro pl\u00e1nov\u00e1n\u00ed cykl\u016f (ZPT) zalo\u017een\u00fd na syst\u00e9mu SAP Fiori, kter\u00fd je p\u0159izp\u016fsoben jejich po\u017eadavk\u016fm na ro\u010dn\u00ed pl\u00e1nov\u00e1n\u00ed \u00fadr\u017eby a \u0159\u00edzen\u00ed metra.<\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Jedn\u00edm z kl\u00ed\u010dov\u00fdch faktor\u016f \u00fasp\u011bchu spole\u010dnosti K\u00f6nig + Neurath AG jsou tradi\u010dn\u011b intenzivn\u00ed vztahy se z\u00e1kazn\u00edky, kter\u00e9 ji\u017e nebyly podporov\u00e1ny pou\u017e\u00edvan\u00fdm syst\u00e9mem CRM.<\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Spole\u010dnost L\u00d6WEN Entertainment cht\u011bla zav\u00e9st mobiln\u00ed syst\u00e9m pro \u0159\u00edzen\u00ed pracovn\u00ed s\u00edly. Spole\u010dnost hledala \u0159e\u0161en\u00ed bez naru\u0161en\u00ed syst\u00e9mu. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n P\u0159ed dev\u00edti lety za\u010daly Stadtwerke Bielefeld poprv\u00e9 pracovat s "mobiln\u00ed \u00fadr\u017ebou". Dnes je 90 % v\u0161ech mobiln\u00edch proces\u016f podporov\u00e1no elektronicky. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Bylo t\u0159eba zav\u00e9st konzistentn\u00ed pracovn\u00ed postup p\u0159i zpracov\u00e1n\u00ed objedn\u00e1vek. Aby toho spole\u010dnost Viessmann dos\u00e1hla, za\u010dala v\u0161echny procesy standardizovat pomoc\u00ed NEO Mobile. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Efektivn\u00ed digit\u00e1ln\u00ed dokumentace: jedno digit\u00e1ln\u00ed rozhran\u00ed m\u00edsto 150 formul\u00e1\u0159\u016f: D\u00edky mobiln\u00edmu \u0159e\u0161en\u00ed od poskytovatele ICT slu\u017eeb Axians mohou mont\u00e9\u0159i ve St\u00e4dtische Werke Magdeburg vypl\u0148ovat dokumentaci bez pap\u00edru. \u0158e\u0161en\u00ed NEO Mobile pro spr\u00e1vu slu\u017eeb v ter\u00e9nu nab\u00edz\u00ed je\u0161t\u011b v\u00edce v\u00fdhod. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div><\/div>
<\/figure>\n <\/div>\n\n <\/div>\n[\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]Velikost spole\u010dnosti pro software pro spr\u00e1vu slu\u017eeb v ter\u00e9nu<\/h2><\/div>[vc_column_text]Software pro \u0159\u00edzen\u00ed slu\u017eeb v ter\u00e9nu se vyplat\u00ed ji\u017e spole\u010dnostem s 25 a v\u00edce techniky v ter\u00e9nu. P\u0159\u00ednosy pro firmy se v\u00fdrazn\u011b zvy\u0161uj\u00ed, \u010d\u00edm v\u00edce technik\u016f je softwarem \u0159\u00edzeno. Dal\u0161\u00edm ukazatelem je po\u010det \u00fakol\u016f za den nebo t\u00fdden. Servisn\u00ed organizace, jejich\u017e technici obvykle pracuj\u00ed na dlouhodob\u011bj\u0161\u00edch zak\u00e1zk\u00e1ch po dobu n\u011bkolika dn\u016f nebo t\u00fddn\u016f, profituj\u00ed p\u0159edev\u0161\u00edm z digit\u00e1ln\u00ed dokumentace zak\u00e1zek pomoc\u00ed formul\u00e1\u0159\u016f a fotografi\u00ed. M\u00edra digitalizace a vyu\u017e\u00edv\u00e1n\u00ed softwaru pro \u0159\u00edzen\u00ed slu\u017eeb v ter\u00e9nu se p\u0159\u00edmo odr\u00e1\u017e\u00ed v \u00faspor\u00e1ch a zlep\u0161en\u00edch pro firmu – \u010d\u00edm rozs\u00e1hlej\u0161\u00ed a d\u016fsledn\u011bj\u0161\u00ed vyu\u017e\u00edv\u00e1n\u00ed, t\u00edm v\u011bt\u0161\u00ed p\u0159\u00ednos![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]
Reference na sadu NEO Suite<\/h2><\/div>
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